Projects, News & Insights

We’re not just talking about innovation, we’re doing it.

We mobilize innovative ecosystems throughout our territories, with a constant desire to develop and experiment new ideas. Our ambition is to build stronger communities in favor of sustainable mobility and inclusive & accessible transit for all. In collaboration with our partners, our approach is focused on our passengers, our territories and the preservation of our resources.

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In today's public transport landscape, artificial intelligence is one of the technologies with the potential to improve the user experience. One of the latest innovations introduced by Keolis in the Île-de-France region is Keobot, an intelligent chatbot designed to help passengers navigate the often complex fare structure of the Île-de-France transit network.

Projects

Keobot: the conversational agent for a personalized customer experience

DEC. 7, 2024 par